NADG provides non-clinical administrative support for its affiliated practices including human resources, information technology, marketing, payroll, and accounting services. The organization’s clinical approach is determined by the doctor-led Professional Dental Alliance, which also provides career advancement and research development opportunities.

Lakewood Ranch was founded by Dr. Michael Kanter, who began his dental career in the United States Army as a dental hygienist. After completing his tour of duty, he earned an undergraduate degree from the University of Florida and later his Doctor of Medicine in Dentistry degree from the University of Florida College of Dentistry.

Dr. Kanter completed his residency training at the Jacksonville Health Education Programs in the Department of General Dentistry. He is a graduate of the prestigious Misch International Implant Institute and has earned his Diplomate Status with the International Congress of Oral Implantologists. He is also a member of the American Dental Association, the West Coast Dental Association, Manatee County Dental Society and the Sarasota County Dental Society.

Dr. Kanter will join NADG as a partner with the company. Lakewood Ranch also features a full team of dental hygienists, assistants, and administrators and four other dentists including – Drs. Peter Masterson, Leonid Blinn, Violet Laurey, and Michael Bettner.

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About North American Dental Group

North American Dental Group (NADG), based in Pittsburgh, Pennsylvania, was co-founded in 2008 by Ken Cooper and Dr. Andrew Matta. NADG was created to transform the dental experience for patients, clinicians, and support teams and today consists of a network of 250-plus supported dental practices across 15 states. The values of maintaining an emotionally intelligent approach, being thoughtful educators, and displaying a healthy bravado fuel its day-to-day patient care and operations. These founding values are alive and well as NADG celebrates its pioneer spirit by solidifying its partnership with Jacobs Holding AG. For more information, please visit: www.NADentalGroup.com.

For Information:
Reginald Fields
FieldsR@nadentalgroup.com
614-537-7943

MEET DEMETRIUS GRAY, Dad to Naveyah (12), Demetrius (10), and Ava (4). Demetrius is the office manager at Refresh Dental – Middleburg Heights in Northeast Ohio Region.

What would you like your kids to remember about you?

One thing I would like them to remember is that I’m the “FUN” parent. We always try to seek something new to do together – either going to different parks, beaches, indoor entertainment centers, or road trips. I want them to remember the times we cooked food together, decorated Christmas trees, dressed up for Halloween, every special occasion, and holiday. I want to be sure my kids remember that no matter what circumstances life throws at us, has thrown at us, or will throw at us in the future that I will be front and center to make sure we get through them together and that they are the most important people in my life. I want to make sure they remember the great conversations we had that has given them the knowledge they can use throughout life. Lastly, I want to be sure that they remember that their dad is hard working and fun and that I love them more than anything.

GET TO KNOW BRETT DELOACH, Dad to Layla (7) and Skylar (4). Brett is the treatment coordinator at Winning Smiles – Amherst in New York Region 2.

The term “girl dad” has recently gained popularity. What’s it like to be a ‘girl dad’?

Happy to answer that question! I say proudly to people about twice a week that I am “a girl dad” (RIP “Girl Dad” Kobe Bryant). Anyone who knows me knows that my girls are my world. I am blessed with two beautiful girls

that call me “daddy.” The oldest, who is 7, is my biological child and her sister is 4. To be a dad you don’t have to be their biological father. I’m so incredibly proud of the young ladies they are becoming. They have both taught me so much about life. I am truly lucky to have their smiles to help encourage me to do my best daily – whether that’s in life or in the workplace.

CHATTING WITH ELIZABETH (SANDERS) WOHALA, daughter to Dr. J. Clarke Sanders. Elizabeth is a field marketing manager for the NADG Marketing team. Dr. Sanders is an NADG Partner and Group Founder at Stonecreek Dental Group in the Central Ohio Region.

Since you grew up in a dental family, what was it like working with your dad in his practice? How has he helped shaped the person you are today?

It was a fun time! I got to see how he interacted with his team and his patients.

Whenever a patient found out that I was his daughter, they would say – “Is this how he is at home?” I always proudly said – “The way he is with his team and patients is exactly how he is in everyday life and as a father.” He is someone everyone looks up to. He is a leader who truly cares about his team and patients and that is why he is so loved.

He has taught me some of the most important lessons in life – to always have integrity; to give to those in need; to work hard; to be kind; to laugh and be goofy; and, to always try and make the best of every situation.

As hard as he worked, and for as many hours as he put in, he always showed up. He was always there for our family and he and my mom are my biggest cheerleaders. He taught me to never give up. Even when a fire burned down his entire practice many years ago, he taught me that life doesn’t always go as planned but we still stand tall and figure it out while keeping a positive attitude.

He can always see something good in everything and is a role model to not only me but so many others. He is a true leader, a caring friend, a goofball, and the best dad a girl could ask for!

CONNECTING WITH DR. ANTHONY LE, Dad to Paxton (6), Haven (4), Emme (2), and Mason (9 months). Dr. Le is an NADG Partner who practices at Refresh Dental – Rochester in Michigan Region 2.

You have a full house with 4 young children! What do you love most about being a dad?

Being a dad has been a blessing. Seeing them adapt and learn new things astonishes me. I love that they’re dependent upon my wife and I and will be sad when they grow out of that stage and don’t need us anymore. The ever-changing words that they come up with to describe things has been funny to hear. I love how excited they get when I come home with all their bright smiles and open arms. I would not change anything about it. I love being a dad to them!

REMINISCING WITH KIM SLOAN, daughter to Tom Snyder. Kim is an east market HR business partner for NADG’s Human Resources team.

What are the most important life lessons you’ve learned from your Dad?

I love this question because one of my favorite comments is that I’ve learned all my bad habits from my dad. Ha! The life lessons are endless. But I would say the important things that I have learned from my dad are all centered around his work ethic. You give your all, no matter what. It’s not for glory or praise, it’s the right thing to do.

His empathy and compassion. My father would give everything he has to help others. He was a teacher his entire life and as a child with one sibling, I truly thought I had hundreds (of siblings) because anyone that needed anything became my sibling.

But most of all love. This has been the hardest year in my family’s life because my mother died unexpectedly of a heart attack on May 26, 2020. I was blessed enough to see her two days before her death, but this was the day after my parents 57th anniversary. It was so difficult to watch my hero, the man I have always looked to for everything, broken. What I learned was love.

My father has done the best that can be expected with this big life change in losing his soulmate. Since then, he has left his home of 80 years to move closer to my family (and sister’s family) in Florida. I have been blessed by now having him less than five minutes from my home. Now I get to repay him by being his caregiver and enjoy dinner with him every night. Every day we miss my mom. But we speak of the “silver lining” that we now get to see each other every day. I get to help him like he always helped me and to worry as I am sure he did so much about me. He is still my hero. But I get to help him and be his sidekick.

BEING INSPIRED BY NICK VATALARO, dad to Isabella and Anthony. Nick is regional director of operations for the Northeast Ohio Region.

Where do you find inspiration as a single dad?

As we approach Father’s Day, I am experiencing the second holiday as a single father. Thanks to my family, and my children’s mother, it still feels special. To say being a single dad is easy would be a lie. I miss my children every evening when they aren’t with me. The inability to kiss them goodnight and make them breakfast in the morning is a struggle. But it is nothing compared to my sister’s situation.

If you want to talk about an inspiration, I look at my sister, Heather. Being a single parent is difficult regardless of the situation, and I don’t want to downplay that for anyone’s life. However, in my experience, I have witnessed the most difficult of all situations in viewing what my sister went through. Her husband, Joe, my best friend, passed away due to a glioblastoma, a form of brain cancer. I went from having a beer with my best friend to helping him do the basics, such as, take a shower. During this time, I watched my sister navigate grief, pain, and most importantly motherhood.

Being a single parent is a challenge for everyone. Yet, watching my sister explain to her son why he needs to say goodbye to his father before hospice picks him up, there is nothing comparable. While I know the example is drastic, I know every day I am striving to be the parent my sister was through those years. Parenting has zero to do with being a father or a mother but has everything to do with the moments you create. I am eternally grateful that I was able to witness the mother and woman my sister became which gave me something to strive for each day.

So, as Father’s Day approaches, I want to celebrate the woman that taught me to be a better man and a better parent regardless of the situation. I’m not surprised to say that my Father’s Day is firmly based upon the mothers and women that shaped my life.

Thanks to these exceptional team members for sharing their stories. And thanks to all the fathers at NADG. You are an inspiration to us all. Have a wonderful Father’s Day weekend.

Julie Penn

Pittsburgh, PA (June 15, 2021) – North American Dental Group (NADG), a leading dental support organization, has hired Julie Penn for the newly created role of Chief Growth Officer. In this position, Penn will be responsible for patient engagement and retention marketing and communication efforts for NADG’s network of 250-plus supported dental practices across 15 states.

NADG provides non-clinical administrative support for its affiliated practices including human resources, information technology, marketing, payroll, and accounting services. The organization’s clinical approach is determined by its doctor-led Professional Dental Alliance, which also provides career advancement and research development opportunities.

“We have built a company with an empathetic culture whose ultimate North Star is exceptional, uncharted patient satisfaction and retention,” said NADG CEO Ken Cooper. “Julie brings a wealth of marketing experience in the health care field which I believe will help us better the patient experience in our offices, support our teams in the field, and drive our overall growth strategy. We’re pleased to have her join our team.”

Penn comes to NADG from MedExpress, a leading national urgent care platform, where she most recently was executive vice president, chief strategy and growth officer overseeing marketing, communications, strategy and innovations. During her tenure at MedExpress, Penn held a variety of roles with increasing responsibility focused on creating a best-in-class patient experience. She previously held marketing and brand strategy positions at SmartBuilder and RB and has served as an adjunct marketing professor at West Virginia University.

At NADG, Penn will be responsible for facilitating patient awareness and engagement, branding strategy, marketing analytics, field marketing, and communications.

“I am excited and honored to join the NADG family and to work alongside a talented, dedicated and compassionate team,” Penn said. “NADG truly is a mission-driven organization, authentically striving every day to provide best-in-class dental care to every patient, at every visit. I look forward to helping the organization grow to provide unparalleled oral care to more communities and patients across the country.”

Penn earned a bachelor’s degree from Emory University and a Master of Business Administration in Marketing from New York University’s Stern School of Business. She lives in Morgantown, WV with her husband, Mark, and their daughters, Annabel and Rebecca.

For Information:
Reginald Fields
FieldsR@nadentalgroup.com
614-537-7943

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About North American Dental Group

North American Dental Group (NADG), based in Pittsburgh, Pennsylvania, was co-founded in 2008 by Ken Cooper and Dr. Andrew Matta. NADG was created to transform the dental experience for patients, clinicians, and support teams and today consists of a network of 250-plus supported dental practices across 15 states. The values of maintaining an emotionally intelligent approach, being thoughtful educators, and displaying a healthy bravado fuel its day-to-day patient care and operations. These founding values are alive and well as NADG celebrates its pioneer spirit by solidifying its partnership with Jacobs Holding AG. For more information, please visit: www.NADentalGroup.com.

 MEET

Rita Carstens Office Manager Sorrento Dental Care Florida Region 3	Linh Pring Hygienist McDonough Center  Family Dentistry Georgia Region 1	Dr. Jung Lee NADG Partner & Dentist Stonewalk Family Dentistry Georgia Region 1

 What is an interesting hobby or talent that you have that someone might not know?

Rita:

I love boating, fishing, and camping. When I “grow-up” I want to be a camp host and travel the United States. I’d like to live in Colorado during the summer months.

Linh:

During the pandemic, I became a crazy ‘plant mama’.

Dr. Lee:

A new hobby for me – learned how to play piano.

What is the proudest moment in your personal life or career?

Rita:

When I married my best friend and when my children and grandchildren were born. Also, seeing my grown children and spouses accomplishing their career goals.

Linh:

It’s always rewarding when I can put smiles on patient’s faces when they overcome their fear of dentistry and that it’s ok to come to the dentist and not have to worry about pain.

 Dr. Lee:

The day I got my dental school acceptance letter, it was a long haul for me.

How has your heritage shaped the person you are today?

Rita:

Rita and her mother.

My Japanese mom raised me to be hard working, dedicated, grateful and appreciate everything that you have. Respect your elders!

Linh:

My heritage has shaped me into the person I am today by being open and understanding of other cultures.

Dr. Lee:

As a 1.5 generation Korean American who immigrated to the U.S. as a child and grew up in the states, my parents never ceased to instill the values of common sense and respecting others. My parents always taught me to treat others as you’d like to be treated, and that hard work always pays off. I try my best to practice that philosophy each day.

Does your family have any traditions that are especially important to you?

Rita:

On New Year’s Day we make and eat mochi which is a Japanese rice cake.

Lihn’s daughters – Chloe (2) and Brooklyn (6)

Linh:

Yes, every year we love to dress up in traditional dresses (ao dai) and pass out red envelopes with money (li xi) on Lunar New Year.

What does Asian Pacific AMERICAN Heritage Month mean to you?

Rita:

Recognizing different heritages that makes this great nation come together as one. It recognizes the contributions and influence of Asian Americans and Pacific Islander Americans to the history, culture and achievements of the United States.  My mom came to the United States in 1967 and became a citizen years later so Asian American and Pacific Islander Heritage Month is special to me.

Linh:

I think it’s a great opportunity for people to recognize Asian history and culture.

Dr. Lee:

It’s a time of reflection and gratitude. As a matter of fact, we should all celebrate every ethnic heritage every day of the year, and not just one single month. We should value each of our unique cultural heritage with respect and understanding for others. Mutual respect for one another seems to be lacking lately.

Thanks to these exceptional and generous team members for sharing their personal stories and letting us get to know them a little better.

Pittsburgh, PA (May 11, 2021) – North American Dental Group (NADG), a leading dental support organization, has named Shawn M. Blake as its new Chief Operating Officer (COO). Blake will be tasked with bolstering administrative resources and business strategies to more fully support NADG’s field clinical operations and improve patient experiences.

Blake moves into the COO chair from his previous role as NADG’s Chief Information Officer (CIO), a role he had held since joining the company in November 2020.

“It is a new day at NADG as we enthusiastically renew our commitment as servant leaders focused on the ‘field first,’” said NADG CEO Ken Cooper. “Under Shawn’s direction, we will empower our dental practices to lead and deliver exceptional patient care at every office visit. Our practice teams will have the support and resources they need to do what they do best – practice dentistry and heal our patients.”

Cooper said Blake will work closely with NADG’s Chief Clinical Officer Dr. Frank Nia, a practicing dentist in Atlanta, GA, to achieve the company’s operational goal of seamlessly aligning exceptional provider care with sound business approaches which leads to best-in-class oral care.

As NADG’s CIO, Blake led all information technology and information security efforts and led a business intelligence team that provided data analysis tools and insights used to inform real-time business decisions. Prior to joining NADG, Blake held CIO positions at Optum Care and MedExpress and had earlier career stops at Aetna, Coventry Healthcare, Highmark Blue Cross/Blue Shield and Deloitte.

Blake earned his bachelor’s degree in computer science from Slippery Rock University and a master’s in public management from Carnegie Mellon University.

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About North American Dental Group

North American Dental Group (NADG), based in Pittsburgh, Pennsylvania, was co-founded in 2008 by Ken Cooper and Dr. Andrew Matta. NADG was created to transform the dental experience for patients, clinicians, and its support teams and today consists of a network of 250+ supported dental practices across 15 states. The values of maintaining an emotionally intelligent approach, being thoughtful educators, and displaying a healthy bravado fuel its day-to-day patient care and operations. These founding values are alive and well as NADG celebrates its pioneering spirit by solidifying its partnership with Jacobs Holding AG. For more information, please visit: www.NADentalGroup.com.

For Further Information Contact:
Reginald Fields
FieldsR@nadentalgroup.com
614-537-7943    

Moms….you’re doing a GREAT JOB!

In honor of Mother’s Day, please join us in celebrating a few of the special “Moms of NADG” as they share personal insights on being a mom.

MEET SARAH STRONG, Mom to Shane (22), Lexi (19) and Chadd (16) and Hygienist at Mandarin Smiles in Florida Region 3

Where do you find inspiration as a single mom?

I draw my inspiration as a single mother from GOD. I am grateful he allowed me to be a mother to three incredible humans, not perfect but perfect for me. Raising children is a challenging task in itself, so being a single parent is not easy. Although the job I face daily is challenging, the rewards are that much more valuable. To see your children, start to mature into independent, successful young adults is the best blessing. I gain support and guidance from a host of sources, my mother, other awesome mothers, male role models, and my church family. When the picture is not perfect, and no one seems to know the answers, that is when I lean on my faith in GOD to guide my steps as a mother. I know my journey as a single mom is not easy, but I would not change it for the world.

GET TO KNOW KIMBERLY NEWBY, Mom to Lakely (1) and Office Manager at Cloudland Dental – Chattanooga Shallowford in the Tennessee Region

The journey to motherhood does not look the same for everyone. What did your journey look like?

My husband and I had tried for several years to start a family but found out after about a year of doctor’s appointments that we were unable to have children on our own. We prayed and prayed that God would allow us to be parents and knew that someway, somehow, he would provide.

At the end of 2018, we knew that God was calling us to pursue domestic adoption (adoption within the US). We knew that adoption was expensive, so we started fundraising which included multiple yard sales generating $500-$6,000 in sales each!

We matched with a birth mother which unfortunately resulted in a very traumatic, failed adoption. Although our hearts were broken, we were able to find comfort knowing that God was still good in the heartache and that he had a larger purpose and plan for our family.  We continued to trust in the Lord.

3 1/2 weeks after our failed adoption we received the call that changed our lives forever! An expectant mother had heard about us through someone sharing our story and wanted us to adopt the baby she was carrying.

Our little blessing was born March 2020. With Lakely, our family is complete, and we thank God daily for his faithfulness and his goodness! We are so undeserving of his blessings!

HELLO GWYN RUTHVEN, Mom to Liam (13) and Grace (10) and Dental Assistant at Eaves Family Dental – Bath in the New York Region

As a mom of school aged children, how did you manage the challenges of working and home schooling during the pandemic?

In the beginning we thought it was going to be for just a little while, right? When I realized that wasn’t the case, I was so thankful to be home with them because I knew they couldn’t have gotten through the rest of the school year without my help.

I returned to work for the summer and realized it was short-lived when I learned that school in the fall would only be two days in person and 3 days virtual. How could I not be home with them on those virtual days when I knew how difficult last year was? Thankfully Eaves Family Dental allowed me to work the days they were in school and be home on the virtual days. This way, I was able to still hold my job and be there for my kids when they needed me. I know how hard my teammates had to work to make-up for my absence. I truly appreciate it. Really managing it came down to doing what needed to be done, one day at a time. Believe me, I wasn’t always positive and chipper. I’m pretty sure my kids thought I was losing it at times. I was also grateful for my husband taking over when needed, especially when the school would sporadically shut down. He is a disabled veteran dealing with his own daily needs. All in all, thank you Lord for getting us this far!

REMINISCING WITH DR. VASANTHI RENGA, Mom to Sravan (29) and Charanya (20) and Doctor at Canton Family Dentistry in Michigan Region 1

When reminiscing about your childhood, what is one of your favorite memories with your mom? What is one of your favorite memories with your own children?

My 80-year old mom, Jambaga, lives in India. I always loved the way she helps people. The best memories that I have with her growing up is watching her always doing things for others. She’s truly a great social worker. Very good in all forms of art. Never can she be idle. A very caring person who is concerned for others well-being. Very helpful and giving, and she taught us to be the same way. She taught us not to complain. Not to whine. To be content in what we have with a grateful heart.

With my own children, I have several special memories but one of my favorites is letting them go parasailing and watching them soar! Now, I’m enjoying watching them as adults pursuing their dreams – My son, Sravan, works for Amazon in Seattle and my daughter, Charanya, is in her third year of pre-med at the University of Michigan.

LEARNING MORE ABOUT ELISE HORNSBY, Mom-to-be and Field Marketing Manager on the Marketing team

As an expectant mother, what are you looking forward to about being a mom for the first time this August?

I am most looking forward to all of our “firsts” together as a family. She’s our first child and the first grandchild (on my mom’s side of the family). I’m so excited to watch my husband become a daddy and our fur baby (Coal) become a big brother. I can’t wait to celebrate the holidays as a family of three this year and look forward to all of her first milestones!

CONNECTING WITH SANYA HATIMI, Mom to Alya (7 months) Hygienist at Alpine Woods Family Dental in the Indiana Region

As a first-time Mom, what are the moments that have made you smile and what advice would you give to a future ‘mom-to-be’?

I am truly blessed to have my Alya. She makes me smile with her cutest little tricks of crawling wherever she is not supposed to and with her funny facial expressions all day long. Despite a tough pregnancy that included multiple ER trips and losing 12 pounds along the way, I can say that she was the best thing that has happened to me. The advice that I would give to a ‘mom-to-be’ is that every pregnancy is different and the fruit of that journey in form of your little one is going to make it ALL WORTH IT. The kid is going to change your life completely, and trust me, for the BETTER.

CHATTING WITH ALEXIS WARNER, Mom to Liam (13), Elena. (11), Annelise (9) and Gabe (3) and Senior Regional Director of Operations for Michigan Regions 1, 2 & 3

NADG recently introduced five Team Resource Groups (TRG’s) as part of our mission to ensure diversity and inclusion in the workplace. What inspired you to lead NADG’s new TRG, “Working Parents Network”?

Leading the new Working Parents Network is an exciting way that we can connect and support as parents. I started my professional career when I was 7 months pregnant in a new field and company. Learning how to lead a team while also learning how to be a mother was challenging. I was so fortunate to work for a leader who demonstrated great work life balance as a working single dad. In addition, I was surrounded by peers who were also seasoned parents. Throughout my career I have been blessed to have the support of the organizations I have worked for as a working parent but the best support I have received has been from my peer group. I can enjoy work life balance caring for my four children.

Thanks to all of these exceptional moms for sharing their stories. And thanks to all of the mothers at NADG. We appreciate your hard work, dedication, and commitment to juggle work and family especially during these trying times. You are an inspiration to us all. Have a wonderful Mother’s Day weekend.

“I remember when I was in dental school or even before going into dental school, in my mind I could do it all,” Dr. McGuire said. “I’m still the same kid who doesn’t see a barrier of being a female versus a male. You’re a doctor. I don’t see a barrier because of age. I don’t see a barrier because I’m mixed-race compared to a Caucasian or an African-American. I don’t see any of that. The biggest thing is not having those barriers in your own head.”

Dr. McGuire, who practices at Stonecreek Dental Care in Kettering shared her thoughts as part of a Women in Dentistry (WinD) panel with three other North American Dental Group (NADG) supported female clinical leaders. The virtual event – Challenges, Opportunities, and Growth Within Leadership Roles – was held in late March and capped NADG’s celebration of Women’s History Month. WinD is an initiative started by NADG in 2019 to empower women in dentistry and advocate for equity.

Dr. McGuire was joined by Dr. Anna Warnock, of Complete Dental Care in Shadyside, OH and Dr. Mary Ann Hollis, of Grove Dental Associates in Lombard, IL as panelists. The event was moderated by Dr. Farah Kar, an orthodontist at Braces Braces in Atlanta, GA, who shared her own insights for an audience that included doctors, hygienists, and dental students. The women covered a variety of topics during their discussion from what advice they would give to young women considering careers in dentistry to how best to balance work and raising a family.

The comments from the women come amid a developing crossover in dentistry.

While the profession is still dominated by males, the number of licensed female dentists has steadily risen over the past two decades and is currently at an all-time high. Last year, 35-percent of the 201,000 dentists in the United States were female, according to the American Dental Association’s Health Policy Institute (HPI). Compare that to 16-percent in 2001.

“It is amazing when you look at a timeline and you look at the last 5, 10, 15, 20 years and how suddenly there’s been such a huge change,” said Dr. Kar. “Obviously, we need more change, but it has been amazing to watch.”

And there is reason to expect that there will be more change with data revealing the majority of students in the pipeline to become dentists are women. In 2020, nearly 52-percent of pre-doctoral dental students in the U.S. were women and about 51-percent of the class of 2019 dental graduates were women, according to HPI.

As the number of female dentists increases, so too does their voice in shaping the future of dentistry and role as leaders in dental service organizations (DSO). Dr. McGuire and Dr. Warnock are both NADG partners and regional dental directors. Dr. Hollis is an NADG partner and dental director for her group in the Chicago-area. And Dr. Kar is an NADG partner. NADG’s non-clinical executive team also features two women leaders – Chief Marketing & Advertising Officer Teresa Hammond and Chief Operating Officer Kristen Kerns.

Dr. Hollis believes women approach dentistry differently than men and encourages future female dentists to not shy away from their instincts.

“I think we are very relationship oriented. I’m not saying we care more (than men) but we get more involved with our patients and we get to know them, we get to know their families, and we get to know what they want,” said Dr. Hollis. “I think sometimes people are hesitant and would think we don’t want to know. But that’s the most exciting part of dentistry for me, knowing my patients.”

Dr. Warnock says another benefit of the profession are the flexible hours that supports time away from work to raise a family.

“We do have the luxury of being in a profession where there is the ability to have balance. And when we get out of balance, more often than not it is self-inflicted,” Dr. Warnock said. “We put that pressure on ourselves. All of these things are jumbling in your head and let’s face it, as a new mom you are exhausted.”

Her advice.

“Enjoy the journey. Rest when you need it. Give yourself a break. Don’t expect too much from yourself. And take the help,” Dr. Warnock said.

Dr. Kar adds that if you wish to see improvement in the office or at home, be the change you want to see.

“It’s modeling. If you want to be a compassionate person then you need to model that,” Dr. Kar said. “If you want to be someone who is approachable and relatable, and you want your staff to be loving and caring then you need to model that.”

Watch the discussion here.

Here’s what Mr. Cooper had to say about the the company’s foundation and operating strategy:

1. NADG was built on the foundation of recognizing practices as customers. By supporting them and removing all non-clinical services such as finance and accounting, dentists can dedicate most of their focus on crafting both a better patient experience and clinical outcomes.

2. While Mr. Cooper oversees the administrative side, Andrew Matta, DMD, the DSO’s co-founder, focuses on building partners’ clinical strength. This co-leading model has been a pillar of the group’s success, as both of these areas play a role in fostering a better patient experience.

3. NADG operates on a group affiliation model instead of a single acquisition affiliation model, setting them apart from other DSOs. That means identifying and partnering with strong dental group founders and embracing their entrepreneurial spirit Mr. Cooper said, noting that NADG doesn’t do buy-outs and instead supports group founders through the next stages of their careers.

Click here to listen to the full episode.

What Inspires You? When Did You Know That You Wanted to Pursue A Career In Dentistry? What Is Rewarding About Your Career?

As I walk down the hallway with my young patient to our ‘treasure chest’ of goodies, I smile to myself. That was me at 5 years old, seeing Dr. Bob as his little patient. The very same letters still hang over my head, “Grove Dental.” Back then, the walls were covered in a wallpaper with a palette of avocado green, maize yellow and burnt orange of yesteryear. I have fond memories of going to the dentist as a child but would have never imagined becoming a pediatric dentist at the very place where I was a patient.

My Chicago roots kept me here. I attended college at the University of Chicago and received my dental education at the University of Illinois at Chicago. When I was ready to be a pediatric dentist, joining Grove felt like the best fit. And after more than 17 phenomenal years, I am still here. Grove has served the Chicagoland community for over 50 years and is unique in that it was at the forefront of the multi-specialty, multi-location dental practice model. Grove’s origins began in 1968 with 3 dentists, eventually becoming 4 locations with over 30 dentists and 250 team members. In 2019, the group affiliated with North American Dental Group, with an even greater network of dental practices in the East and West.

Most of the time when people ask what I do, I reply enthusiastically with “I’m a pediatric dentist.” Oftentimes, the reciprocating facial expressions are of bewilderment. They say, “God bless you, why would you choose to do that?” Then I get to share all the reasons of why I absolutely love my job. Our days are filled with interacting with so many remarkable people and patients. This includes our many infants, children, adolescents and people with special needs and abilities patients. We have the privilege to follow our patients through their formative years and get to appreciate their distinct personalities, stories, and dreams. My youngest patient is just a few days old, and my oldest patient is in his sixties. One of the best parts of my job is the small but meaningful victories, such as helping a new patient get comfortable enough to sit in the dental chair for the duration of the first visit. When our team is able help the patient overcome some of their fears and anxieties (and their parents’ too), it is truly an incredible feeling.

Working with my team continues to be an incredible journey. Despite the challenges that. dentistry faced with the coronavirus pandemic, my team was able to navigate and adapt to provide the best-in-class patient care. This year will be forever marked in our memories, and we will remember that we got through it together, with care for our patients and each other as top priority. For this, I will be eternally grateful. We work together like a well-oiled machine. From our years of closely working together, we have developed the ability the communicate with quick glances, and sometimes without uttering a word. On occasion, we have been known to spontaneously belt out in unison, “The Brushing Song” in tune and in rhythm.  I am constantly amazed by the empathy and enthusiasm of our team. We love any opportunity to engage with the local community through volunteer events and to support each other during times of difficulty. They say it takes a village to raise a child, and I say it takes a tightly knit team to deliver outstanding dental care.

At times, I come to work, fix my gaze on the “Grove Dental” sign, words that take me back to my childhood, but also represents something of my present self. It encompasses the years of change through the community that embraced me as a kid and has had a huge impact on my life. I am proud to say that Grove is a part of me, it is my community.

For Further Information Contact:
Reginald Fields
FieldsR@nadentalgroup.com
614-537-7943

Women’s Initiative Founded By North American Dental Group To Host Event Celebrating Women’s History Month

Pittsburgh, PA (March 24, 2021) – Women in Dentistry (WinD), an initiative founded by North American Dental Group (NADG) to empower females in the industry and build equity, will celebrate Women’s History Month by hosting a panel discussion with three dynamic dentists who are shaping the future of dentistry.

‘Challenges, Opportunities, and Growth Within Leadership Roles,’ will be a live discussion about women thriving in dentistry. The webinar will take place on Wednesday, March 31 at 7 p.m. EST and registration is free and open to all. This event will also feature a question-and-answer segment to welcome audience participation.

“An increasing number of women are choosing to become dentists, which means that we will have a stronger voice in determining how dentistry evolves and an elevated role for how patients are cared for,” said Dr. Farah Kar, an orthodontist at Braces Braces in Atlanta, GA and an NADG partner, who will moderate the webinar. “Greater growth opportunities can sometimes bring enhanced challenges that must be addressed, both professionally and personally.”

The webinar’s panel will feature three NADG-affiliated general dentists:

• Mary Ann Hollis, of Grove Dental Associates in Lombard, IL. She is an NADG partner.
• Anna McGuire, of Stonecreek Dental Care in Kettering, OH. She is an NADG partner and Regional Dental Director.
• Anna Warnock, of Complete Dental Care in Shadyside, OH. She is also an NADG partner and Regional Dental Director.

Click HERE to register for the webinar. Click HERE for more information about the event.

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About Women in Dentistry

Women in Dentistry (WinD) was founded in 2019 by North American Dental Group to empower women in the industry and build equity for all. WinD is committed to providing opportunities for women to develop their clinical and leadership skills, bolstering gender equity in the industry, and inspiring and mentoring girls and young women who pursue careers in dentistry.

About North American Dental Group

North American Dental Group (NADG), based in Pittsburgh, Pennsylvania, was co-founded in 2008 by Ken Cooper and Dr. Andrew Matta. NADG was created to transform the dental experience for patients, clinicians, and its support teams and today consists of a network of 250 supported dental practices across 15 states. The values of maintaining an emotionally intelligent approach, being thoughtful educators, and displaying a healthy bravado fuel its day-to-day patient care and operations. These founding values are alive and well as NADG celebrates its pioneering spirit by solidifying its partnership with Jacobs Holding AG. For more information, please visit: www.NADentalGroup.com.